SERVICES
Committed to excellence
01
CAREWare Customization
Custom reports, performance measures, form design, tabs, fields and more. Configure and streamline your use of CAREWare.
02
CAREWare Training
Remote and onsite training for administrators, program staff, and end-users. Empower your team with software competency, best practices in data management, and program knowledge.
03
Tech Support
Remote and onsite CAREWare and EHB technical support. Troubleshoot and eliminate system and user errors.
04
Data standardization
Data deficiency reporting to highlight missing client data and RSR required fields. Improve client-level data collection, data integrity and program outcomes.
05
Data Imports
Configuration of CAREWare data translation module to import services, labs and medications to existing client records in CAREWare. Compatible with EPIC, eClinicalWorks and all EMR and EHR platforms.
ABOUT
About Tech Logix
Since our inception, Tech Logix has been dedicated to supporting the Ryan White program through IT consulting services, including CAREWare implementation and customization. Our team is well-versed in the complexities of this program, and we are committed to ensuring that the reporting process is streamlined, accurate, and efficient. We work closely with program staff to provide training and guidance on the use of CAREWare and the RSR Handbook. Our goal is to provide the best possible service to our clients, so they can focus on providing the best possible care to their patients.
We specialize in monitoring RSR and ADR reporting requirements and keeping track of annual reports. Our expertise in data quality and standardization optimizes reporting efficiency, allowing healthcare providers to focus on patient care. We also excel at customizing CAREWare to align with each program’s specific needs. We serve clients across various funding sources including Part A, EHE, MAI, B, C, and D.
APPROACH
How we work
Tech Logix takes a client-centric approach to solving data management challenges. We begin by carefully evaluating each client’s specific needs to understand their unique requirements. Subsequently, we configure, customize, and set up CAREWare to align precisely with those needs. Finally, we provide ongoing support and training to maximize reporting efficiency and program outcomes.
BENEFITS
Why choose us
TESTIMONIALS
What people are saying
FAQ
Your questions, answered
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I need help with.....If you need any help managing, setting up, using or customizing CAREWare, contact us by filling out the form on the website or emailing us at info@techlogixsystems.com. Otherwise, we put a document together that has a list of resources that may help you get where you need to go. Click the PDF below!
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I am locked out of CAREWare...Depending on what features are activated in your CAREWare system, you may be able to use the built in password reset option. To use this option, after you account is locked out due to too many attempts, you can select to have a password reset code sent to your email. Then return to CAREWare and login normally. This will take you to a screen to enter the password reset code you just copied from your email. Enter the reset code in CAREWare and you will then be prompted to update your password. If you are still having issues or if your CAREWare system does not have the user password reset feature activated, contact your local CAREWare administrator for further assistance.
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I am new to CAREWare. What Training is available?We offer onsite and remote training for CAREWare. We will train end-users, providers, CAREWare administrators, program staff and anyone who needs assistance or an overview of how to use CAREWare. We will cover specific aspects of CAREWare and do problem solving if you have a unique problem. We have you covered!
Get
in Touch
Experience
20+ years working with CAREWare, RSR programs, program staff, service providers and the EHB. We have the knowledge and tools to maximize program outcomes.
Data Quality
We monitor reporting requirements and implement best practice data standardization to ensure your data is in compliance and as complete as possible.
Scalability
We work to make CAREWare work for you, no matter the program size. We will continue to provide solutions at every turning point in the programs evolution.
“Tech-Logix does excellent work. They respond quickly to customer requests and provide thoughtful approaches with an in depth understanding of systems and excellent problem-solving abilities.”
James Anderson | A. J. Boggs
“Tech-Logix has been an invaluable partner to our agency for nearly a decade. Over that time, the Tech-Logix team has never failed to provide reliable and efficient services. Their commitment to excellence is second to none and has helped propel our programming to new heights.”
Zach Levar | Cuyahoga County Board of Health
"Tech-Logix, has been a CAREWare consultant for Tennessee Department of Health (TDH), Ryan White Part B Program since 2010. Tech-Logix has successfully supported TDH CAREWare system contains 30,000+ client records, supporting 40 health service agencies, and over 200+ system users."